delivery & returns

 
 

Shipping costs:

Shipping costs are determined as such: 

For orders with delivery inside Belgium shipping is free. For orders with delivery in Austria, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden and United Kingdom (UK) shipping costs are € 8,70.  For orders with delivery to all countries not listed above, please contact us: griet@wolvis.be.

Returns:

If for any reason you are not satisfied with your online purchase, you may return unused articles within 14 days of receipt (own expense). The articles must be returned undamaged and with their labels attached. To return your order, please .
Please send the package to the following address:
Griet Depoorter / WOLVIS
Forelstraat 120
9000 Ghent
Belgium

Please note:

Always include your ordernumber(s) when you make a return to us. Once we receive your return, all goods will be inspected. Articles must be returned undamaged and with their labels attached. Any item in unsuitable condition will be sent back to you. A refund of the returned goods will be made within 14 days to the card you used for the original purchase. Shipping costs are on your expense. Since we are not responsible for any items that are sent to us in error, we recommend using a postal service that insures the value of your returned products or gives you a proof of posting.